Glassesusa was founded in 2007 with a simple mission – to make quality prescription eyewear affordable and accessible to everyone. As a leading online retailer of prescription glasses, we’ve helped over 1 million customers find the perfect pair of glasses to fit their needs and budget.

Humble Beginnings

It all started when our founder, Edward, was shopping for a new pair of glasses. He had recently started wearing glasses and was shocked by the high prices at local optical stores. As a college student on a tight budget, he couldn’t justify spending $300-400 for a basic pair of glasses.

Edward started doing some research and discovered the underlying reasons why prescription glasses were so expensive – high retail markups, middlemen, and antiquated regulations that limited competition. He envisioned a better model – selling glasses directly to consumers online to cut out unnecessary costs.

In 2007, Edward invested his savings and started GlassesUSA out of his small college apartment. At first, it was just him working evenings and weekends. But he was determined to offer consumers a radically better buying experience for such an essential daily accessory.

The early days were full of challenges. We had to identify reliable suppliers, build a user-friendly website from scratch, develop logistics and fulfillment capabilities to ship fragile products across the country. However, with persistence and listening carefully to customer feedback, we gradually overcame each obstacle.

Growth Through Value

Our growth has been entirely fueled by delivering unmatched quality, selection and prices. We focus relentlessly on how to provide more consumer value – we expand our inventory to over 4,000 frames, we develop innovative tools like virtual try-ons, we publish detailed educational guides – before even considering our own profits.

Gradually, through word-of-mouth and delivering on our promise, more and more smart shoppers discovered Glassesusa as a dependable one-stop-solution for their eyewear needs. Revenue doubled then tripled year over year in those early years. Our small team could barely keep up with sales volumes coming in!

Expanding Our Reach

In 2013, we moved out of Edward’s apartment into our first little warehouse with real shipping stations and equipment. And we’ve been growing rapidly ever since.

Today, over 250 employees come together at our headquarters and multiple fulfillment centers to serve customers nationwide. Last year alone, over 500,000 pairs of glasses were delivered.

Our website sees over 2 million visits a month! And our net promoter score – a measure of customer satisfaction – stands at an industry-leading 72.

Giving Back

With scale comes responsibility. Glassesusa has been blessed with tremendous growth thanks to support from customers, employees and partners. We seek to give back by:

After 15 years, our small startup has grown into one of America’s largest online prescription eyewear companies. Yet in many ways, we are still that scrappy team trying to offer consumers a little more value each day. Our journey so far has only been possible thanks to you – our customers and supporters.

As we look ahead to serving future generations, we are grateful for the trust you have placed in us. Please do share any feedback on how we can continue improving. The best is yet to come!

Our Values

Everything we do at GlassesUSA stems from our core values:

Customer Focus

Our customers are at the heart of every decision we make. Their satisfaction guides our strategy and operations. We proactively seek out their feedback so that we can keep improving.

Accessibility

We believe vision correction should be affordable and convenient for all. We work hard to offer the lowest prices without ever compromising on quality. And we harness technology to make finding and purchasing eyewear online just as easy as walking into a store.

Quality & Safety

The products we sell have a direct impact on people’s health and self-image. We apply strict standards when selecting supplier partners to ensure the glasses we ship are well-constructed, protective and stylish.

Innovation

We constantly explore fresh ideas to enhance our customers’ experience – advanced lens technologies, virtual try-on tools, integrated medical insurance claims. We focus on what problems customers face, not what’s easy for us to implement.

Teamwork & Growth

Our team shares a passion for helping people see better, look better, live better. We support each others’ development and collaborate across departments to achieve shared objectives. Our culture fosters transparency, accountability and ethics.

Our Approach

Vertically Integrated

To provide maximum value, we control every part of the supply chain process – from designing frames to manufacturing lenses to fulfillment logistics. This vertical integration yields better margins to invest into better prices and quality assurance.

Most competitors rely on outside vendors to source ready-made products with built-in margins. In contrast, our in-house optical engineers identify manufacturing partners to produce frames and lenses to our exact specifications at reasonable costs without middlemen markups.

Online & Accessible

As an online retailer, GlassesUSA provides customers the ultimate in convenience and savings:

Convenience: Order glasses anytime, from anywhere via desktop, tablet or phone. Try-on tools and fit guides make purchasing online just as easy as in-store.

Affordability: Our direct-to-consumer online model cuts out expenses from store rentals, retail commissions and more. We pass the savings directly to customers with prices up to 70% off typical retail markup.

Selection: With over 6,000 frames in our catalog, we offer one of the widest selections available. We carry designer brands like Ray-Ban & Oakley alongside our own exclusive styles.

Vision Insurance: No need to visit an eye doctor’s office first. We accept most vision insurance plans and handle submitting your claim.

Add-ons: It’s the little details that matter most with glasses. That’s why we offer optional add-ons like blue light coatings, high-index lenses and expedited shipping.

Free Home Try-On: Not sure which frames suit you best? Select ones you like and we’ll ship them to your door for free. Keep them for 5 days while you decide then return the pairs you don’t want for free too!

Socially Responsible

We aim to be a responsible business that customers can feel good about supporting. Beyond competitive pricing and quality assurance, we prioritize:

Philanthropy – Our Buy 1 Give 1 donations have provided free eyeglasses to over 500,000 individuals via reputable charities. We plan to expand this initiative moving forward.

Sustainability – From recyclable packaging to solar panel investments, we constantly evaluate how to minimize environmental impact as we grow.

Ethical Sourcing – We perform regular audits of supplier factories and workshops to ensure no child labor or unsafe working conditions exist anywhere in our supply chain.

Inclusion & Fairness – Our diverse team of employees are our most valuable asset. We provide equal opportunities, competitive pay and a harassment-free work environment.

Meet Our Team

Behind GlassesUSA’s high customer satisfaction, innovations and rapid growth is an incredible team of dedicated employees. Get to know some of the key team members who keep our flywheel spinning each day:

Edward – Founder & CEO

Edward came up with the idea for GlassesUSA as a college student struggling to afford glasses on his limited budget. 15 years later, he still maintains that same consumer advocacy spirit as CEO. Outside of work, you can catch Edward strumming the guitar or operating amateur radio stations.

Sarah – COO

Sarah keeps day-to-day operations running smoothly across departments like a well-oiled machine. She enjoys digging into the details – whether optimizing fulfillment workflows or spot checking product quality. A proud mom of two rescue dogs when off the clock.

Raj & Sanjay – Co-CTOs

Our technical tag-team leads software development and cybersecurity. Raj is the creative strategist constantly dreaming up ways to enhance customer experience through technology. Sanjay ensures all systems are efficient, scalable and protected as we grow. Both share a passion for sci-fi movies.

Jessica – Creative Director

Jessica oversees our marketing content across platforms ranging from email campaigns to YouTube ads to TikTok videos. She has a knack for imaginatively showcasing our frames in viral-worthy photos, videos and ads that feel fresh yet on-brand.

Sophia – Customer Service Director

Sophia manages our stellar customer support team that promptly answers questions, resolves issues and delights customers. She regularly conducts call listening and surveys for improvement ideas. Sophia loves taking DIY craft classes and baking elaborate custom cakes in her spare time.

Ty – Warehouse Operations Manager

Ty keeps our fulfillment engine humming by ensuring orders are accurately processed, lenses fabricated properly and shipments dispatched on-time. His background in logistics brings supply chain best practices to minimize costs so we can maintain great prices for customers.

Dr. Emily – Optometrist

Dr. Emily provides general optometry expertise plus reviews prescriptions submitted to ensure accuracy. She also authors many of our informational blogs explaining lens options, eye health tips and more in easy-to-understand language.

Miguel – Lead Optical Engineer

Miguel heads up our optical engineering team responsible for designing frames, evaluating lens materials/coatings and managing supplier relationships. He geeks out over innovations like photochromatic and agion antimicrobial lenses that advance performance, protection and comfort.

The GlassesUSA Difference

What truly sets GlassesUSA apart is how we go above and beyond at every touchpoint throughout the glasses purchasing experience – far beyond just having the lowest price. Our commitment to excellence focuses on:

Convenience Unmatched

Quality You Can See & Feel

Selection To Suit Anyone

Support You Deserve

Story & Purpose Beyond Profits

What Customers Are Saying

Since our start in 2007, over 1 million smart shoppers have purchased glasses from GlassesUSA to correct their vision while staying on budget. Hear what customers themselves have to say about their experience.

Reliable Quality at a Fair Cost

“I highly recommend GlassesUSA. The entire process was speedy, pleasant, and efficient. I felt the cost was very reasonable yet the glasses seem perfectly made with quality frames and lenses.” – Mary D.

Huge Selection Across Styles

“You have a wonderful selection of frames available at reasonable prices. I found several frames that I liked enough to do the home try-on.” – Jenn P.

Seamless Insurance Claim Experience

Great prices. Variety of stylish frames. The insurance claim process was easy…Glasses arrived within 10 days” – Kim H.

Try At Home Made It Easy

Loved everything about GlassesUSA! It was very easy to upload my prescription and pick the frames I wanted to try. The try on at home feature made it so easy!” – Taylor M.

Stand Behind Their Products

I’ve had to exchange lenses due to my new prescription. Their customer service is outstanding. They stand behind their product 100%” – Doug K.

Join the GlassesUSA Family Today!

We hope this overview has shown how our commitment to radical convenience, top-tier quality and excellent value shapes every customer experience at GlassesUSA.

The next step is to browse our catalog and decide which frames fit your personal style and budget. If unsure, take advantage of our popular Home Try-On program.

Or if you have any questions at all regarding vision insurance, selecting lens options or finding the perfect fit, please reach out to our friendly customer support team.

We take pride in our ability to deliver prescription glasses that make you look amazing while saving you hundreds. Join the 1+ million smart shoppers who have already discovered the GlassesUSA difference for themselves!