1. Introduction

Welcome to Glassesusa! These Conditions of Use govern your access to and use of our website, products, and services.

By using our website, you agree to comply with and be bound by these Conditions. Please read them carefully. If you do not agree to these Conditions, you should not use our website or purchase our products.

We may modify these Conditions from time to time. Your continued use of our website following any such modifications constitutes your acceptance of the modified Conditions. You should check these Conditions periodically for changes.

2. Definitions

The following definitions apply to these Conditions:

“Site” means the website located at www.glassesusastore.com and all related sites, applications, and services operated by us.

“Services” means all services provided by us via the Site.

“Products” means the eyeglasses, sunglasses, contact lenses and related accessories offered for sale on the Site.

“You” or “Your” means the person accessing or using the Site or purchasing our Products or Services.

3. Eligibility to Use the Site

You may use the Site only if you are at least 18 years old or have reached the age of legal majority where you live. Use of certain features or services offered on the Site may require that you meet additional qualifications.

By using the Site, you represent and warrant that:

Your access and use of the Site may be terminated without warning if we believe that you are under the age of 18 or do not meet any other eligibility criteria we establish.

4. Creating an Account

To use certain features or services offered on the Site, such as making purchases, saving prescription information or tracking orders, you must first create a personal account.

When you create an account, you agree to:

We reserve the right to suspend or terminate your account if you provide any information that is inaccurate, outdated or incomplete or if you fail to comply with any other requirements related to account security or confidentiality.

You are responsible for all orders and other transactions placed under your account, whether authorized by you or not.

5. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you. By using our Site or Services, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

6. Your Conduct

When using this Site or our Services, you agree NOT to:

We reserve the right, but do not assume the obligation, to investigate any violation of these Conditions, including by gathering information from the user and the complaining party, if any, and examining material on our Site. We may terminate your access and use of our Site if we determine in our sole discretion that you have violated these Conditions.

7.Accuracy of Site Content

We attempt to ensure that information on this Site is complete, accurate and current. However, we do not guarantee the accuracy, completeness or timeliness of any information and you should verify any information before relying on it. Content may contain inaccuracies, bugs, problems or typographical or other errors. Our Site and Services may display content such as pricing information that is different than what is offered for sale on our Site due to caching issues. In the event of discrepancies between content and the actual Product or Services, the actual Product or Services offering will control.

Product specifications and other details are provided by manufacturers and suppliers to us. We make no representations or warranties regarding the accuracy or completeness of such information. We assume no liability or responsibility for any errors, inaccuracies or omissions in the Site content.

We reserve the right to correct any inaccuracies or omissions and to make any changes to the Site content, Products and prices at any time without prior notice (including after confirmation of a transaction).

8. Products Displayed

The images of Products on our Site are for illustrative purposes only. Although we make every effort to ensure that the colors displayed reasonably represent the actual colors of Products, we cannot guarantee that your computer’s display will accurately reflect the true colors. The actual color and style you receive may vary slightly from what is displayed on your monitor, device or mobile phone.

We attempt to accurately reflect Products details including dimensions, materials and color. However, some variations may occur due to differences in electronic displays or method of measurement used at the time an item was created. We do not guarantee that such details will be accurate.

All items are subject to availability and we reserve the right to impose quantity limits on any order. We further reserve the right to refuse or cancel any order for any reason at any time. Certain items are built to order and may have greater variability.

9. Pricing and Payments

All prices for Products appearing on the Site are subject to change without notice. Unless otherwise indicated, prices reflect the price of the Product at the time the price is displayed on the Site. To view the price of an item at the time of your purchase, please refer to your Order Confirmation.

The price payable by you for Products is the price indicated on the Site at the time you submit your order, subject to any discounts that may apply at that time. Product prices do not include shipping charges unless otherwise indicated. Applicable sales taxes will be added to the order total at checkout.

We accept various methods of payment detailed on our Site, subject to applicable terms and restrictions. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If your card issuer refuses to authorize payment we will not accept your order.

Orders paid by check may be subject to an 8-10 day shipping hold until funds have cleared. We are not responsible for any fees your bank may charge you for orders paid by check.

10. Promotions and Discounts

From time to time, we may offer promotions and discounts that may apply to certain Products purchased via our Site. Any discounts, credits or adjustments shown at the time you place your order will be reflected in your order total. Discounts and promotions may be restricted to certain items, minimum purchase amounts, expiration dates or other terms disclosed at the time of offer.

You agree that promotional offers are subject to any additional restrictions communicated as part of the offer, including without limitation restrictions on: return policies, payment methods, stackability with other offers, gift wrapping services, and Product exclusions. Use of multiple offers in the same order may be restricted or prohibited. Offers may be modified or withdrawn by us at any time without notice.

Unless we indicate otherwise in connection with a particular promotion, discounts and promotional offers do not apply to shipping charges, sales tax, Health Spending Account (HSA) or Flexible Spending Account (FSA) purchases, gift certificates or other exclusions we identify. Discounts, promotions, free gifts or credits may not be redeemed for cash or similar monetary credit. If an offer specifies availability for a limited time or limited quantity, we reserve the right to reject orders for that offer placed outside the stated timeframe or quantity limit for any reason.

11. Returns and Exchanges

If you are not fully satisfied with any eyewear purchased from us, you may return them as permitted under our Return Policy. When you make an authorized return or exchange, any credit or refund due to you may be delayed until we receive and process your return. If items purchased together are returned, any applicable discount or promotional savings applied to those items may be deducted from any refund issued. Monetary refunds will be in U.S. dollars.

Any non-eyewear items are subject to the manufacturer’s warranty and returns policy. Please check your packing slip for any manufacturer return instructions. We cannot accept returns without return authorization, and will refuse delivery on unauthorized returns.

12. Shipping Policies

We will arrange for your order to be shipped based on the selections you make during the checkout process. Shipping methods, carriers and rates shown on the Site for your order reflect those available at the time you place your order. We reserve the right to change carriers and ship methods without notice to you.

Actual shipping rates charged may differ slightly from rates displayed on the site due to rounding calculations and carrier-based adjustments. Any shipping discounts shown apply only to shipments within the fifty (50) United States. Additional charges and longer delivery estimates apply for shipment to other locations. We reserve the right to break up orders into multiple boxes and bill additional shipping costs accordingly in order to meet carrier regulations on box size and weight restrictions.

Please refer to tracking information provided in your Order Confirmation and shipping confirmation email for estimated delivery dates. We cannot guarantee or offer refunds based on your personal delivery requirements or shipping needs. Shipment estimates do not include delays due to severe weather, natural disasters, customs delays or any events outside our reasonable control.

Risk of loss and legal title to all Products pass to you when your order is delivered by us to the carrier. You are responsible for notifying us promptly of any shipping damages or Product defects. If advance replacement is not requested, you should inspect all items when delivered and note any damages or defects on the carrier’s delivery record to preserve any rights to claim against the carrier.

13. Taxes

When items are shipped to anywhere in the United States, in addition to the price of the Products, you will be charged applicable sales tax based on both the shipping address of your order and the address where the Products are received. Other local taxes or duties may apply depending on laws. Applicable taxes will be collected based on your order total, including shipping charges. You are solely responsible for paying any taxes relating to your use of our Services, your payments or any purchases made.

Tax-exempt customers must submit or have on file a valid, signed tax-exempt certificate with a Tax ID number and we must receive it PRIOR to your purchase in order to be exempt from sales tax.

14. Product Warranties

Non-eyewear products are covered by the manufacturer’s original or express warranty only. Products sold by Glassesusa may come with a manufacturer’s warranty providing specific legal rights. You may also have other rights that vary by state. You should check the manufacturer’s packaging and materials for applicable warranty information and details.

We make no warranties or guarantees as to the length of time that any manufacturer’s warranty may be in effect. If you have issues regarding a manufacturer warranty that we sell, please contact us for further assistance.

Eyeglasses frames and lenses sold by us come with a limited manufacturer’s warranty covering manufacturer’s defects in materials or workmanship for up to one year from date of purchase. This limited warranty excludes normal wear and tear and specifically excludes scratches or damage to lens coatings.

15. Product Returns Outside Warranty Period

If permitted under applicable law, prescription eyeglasses or sunglasses may be accepted for return and exchange if they are:

Returns initiated more than 30 days after receipt, for custom orders or non-defective items may be charged up to a $20 processing fee which will be deducted from any refund.

If you used insurance benefits for your initial purchase, your exchange may again be submitted to your benefits provider. Any premium cost adjustments and co-pay charges resulting from the exchange transaction will be processed to the form of payment you used originally. Your exchange credit may be reduced by this cost difference, or you may be charged additional amounts due as a result of the exchange.

Non-prescription sunglasses or accessories returned in new condition may be refunded or exchanged at our discretion within 30 days of receipt for a processing fee up to $5. No returns or exchanges are permitted after 30 days.

16. Disclaimer of Warranties

Except as expressly stated in a limited warranty for Products offered for sale, we make no representations or warranties about (1) the accuracy, reliability, completeness, currentness, lack of viruses or other harmful code, or fitness for any particular purpose of the content available on the Site or through any Services, (2) products or services purchased by you from third party sites accessible via links on our site, even if the third party site states that Glassesusa is associated with it, or (3) whether any particular prescription or adjustment will be suitable for your eyes or vision needs.

Your use of our Site and any Services or Products provided are at your own risk. The Site and Services are provided on an “as is,” “as available” basis without warranties of any kind about content performance or accessibility. We disclaim any and all express or implied warranties not stated in these terms.

State law rights regarding implied warranties may vary for users and purchases made in specific states.

17. Limitation of Liability

We, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “glassesusa Parties”) will not be liable for any incidental, indirect, consequential, special, punitive or exemplary damages whatsoever, including, without limitation, damages for loss of profits, loss of business, loss of revenue or earnings, business interruption, loss of data, loss of business opportunity, or goodwill arising out of or in connection with your use of or inability to use the Site or Services, even if any of the glassesusa Parties have been advised of the possibility of such damages.

If, notwithstanding the other provisions of these Conditions of Use, we are found to be liable to you for any damage or loss arising out of or connected in any way with your use of the Site or any Services or Products purchased, our liability shall in no event exceed $100 in the aggregate or any greater applicable statutory minimum amount.

You agree to defend and indemnify the glassesusa Parties against any claim arising from or related to your use or misuse of the Site or Services, violation of these Conditions or infringement of any intellectual property or privacy rights. We reserve the right to assume exclusive defense and control of any matter subject to indemnity by you at your expense, but doing so will not excuse your indemnity obligations.

18. Dispute Resolution

We will try work in good faith to resolve any issue you have with our Services or Products internally. If we are unable to do so to your satisfaction, we agree to attempt to resolve any legal disputes through confidential arbitration services, subject to terms we may provide at the time of dispute. Please read any arbitration provisions provided to you at that time carefully as they will affect your rights. Under arbitration, dispute resolution is conducted by an arbitrator instead of a judge or jury and may be subject to limited review.

For qualifying purchases, you may choose to pursue a dispute through optional binding arbitration procedures under consumer rules set by the American Arbitration Association, in which case that consumer arbitration process will apply instead. Information on the AAA option for consumer-related disputes requiring arbitration will be provided to qualifying customers upon request.

Small claims court may also be an option for resolving disputes. Where required by law, arbitration may not apply or may have specific terms required by local statute. Nothing here shall prevent either party from seeking injunctive relief in a court of competent jurisdiction. Any arbitration shall occur in New York, New York unless specifically agreed otherwise in writing.

19. Modification and Discontinuance

We reserve the right to change, limit access to or discontinue the Site or Services, temporarily or permanently, at any time without notice to you. We may update, upgrade, enhance, suspend, discontinue or modify any functionality or feature at any time.

Continued use of the Site or Services after notice of changes have been provided will indicate your acceptance of those changes. We assume no liability or responsibility for any harm related to or resulting from any such modifications or discontinuance of content or features. We may also impose restrictions on use at our sole discretion.

20. Copyright and Trademark Information

Our Site content, other than user-generated content, including without limitation text, software, code, designs, music, sound, photos, video and graphics (collectively, “Material”), trademarks, service marks, trade names and other intellectual property displayed on the Site are protected by copyright and trademark law.

Subject to your strict compliance with these Conditions of Use, we grant you a limited, personal, non-exclusive, non-commercial, revocable and non-transferable license to view, store and print pages from our Site solely in connection with your permitted use of the Site and Services. You may only use Site Material as expressly authorized for the operation of the Site and Services. You may not modify, copy, distribute, transmit, publicly display, translate, adapt or create derivative works (including derivative works that use the “look and feel”) of or excerpt Site Material.

You must keep intact all copyright and trademark notices, including any glassettes Parties attribution or ownership identifiers contained within the original Site Materials (if any). Use for any other purpose or in any other manner is strictly prohibited. Nothing herein shall be construed as conferring any intellectual property license or right to modify or remove those copyright or trademark notices contained on Site materials.